Welcome to Cotton Apparel. These Terms of Service (“Terms”) set out the rules and conditions governing your access to and use of cottonapparel.org and your purchase of products from COTTON APPAREL LTD.
By visiting our website, creating an account, placing an order, or purchasing products from us, you acknowledge that you have read, understood, and agreed to these Terms.
Please review these Terms carefully before using our services.
1. Company Information
This website is operated by:
Legal Company Name: COTTON APPAREL LTD Trading Website: cottonapparel.org Registered Business Address: 7 Exchange House Eastgate Street Stafford England ST16 2TX United Kingdom
COTTON APPAREL LTD is an online fashion retailer specialising in women’s clothing and lifestyle apparel.
2. Acceptance of Terms
By accessing or using our website, you agree to comply with these Terms, our Privacy Policy, Shipping Policy, Returns & Exchanges Policy, and any other policies published on our website.
If you do not agree with these Terms, please do not use our website or purchase products from us.
You must be at least 18 years old or have permission from a parent or legal guardian to place an order through our website.
3. Online Store Terms
Our website allows customers to browse, select, and purchase women’s apparel products online.
We reserve the right to:
Update product information;
Modify product availability;
Correct pricing errors;
Limit quantities available for purchase;
Refuse or cancel orders where necessary.
These actions may occur due to stock availability, suspected fraudulent activity, technical errors, or circumstances beyond our reasonable control.
4. Product Information
We make every reasonable effort to display accurate product descriptions, photographs, colours, measurements, materials, and pricing information.
Due to differences in lighting, photography, device screens, and manufacturing processes, slight variations may occur.
Such variations do not affect the quality, functionality, or intended use of the products.
If a significant error occurs regarding product information, we will contact you and provide appropriate options before completing your order.
5. Orders and Purchase Process
When you place an order through cottonapparel.org:
You select products and add them to your shopping cart;
You provide delivery and payment information;
You review your order details before submitting payment;
You receive an order confirmation after successful submission.
Receiving an order confirmation does not automatically guarantee acceptance of your order.
A purchase contract is completed once COTTON APPAREL LTD confirms that your order has been accepted and prepared for fulfilment.
If payment has already been collected for a cancelled order, a full refund will be issued.
6. Pricing and Payment Processing
All product prices displayed on our website are accurate at the time of publication and may be updated periodically.
Payment must be successfully completed before products are processed and shipped.
We use secure third-party payment processing providers to handle transactions. Payment information is encrypted and processed securely according to applicable payment industry standards.
COTTON APPAREL LTD does not store customers’ complete payment card details.
By submitting payment information, you confirm that:
You are authorised to use the selected payment method;
The information provided is accurate;
The transaction is legitimate and authorised.
7. Order Verification and Fraud Prevention
To protect customers and our business, we may perform security checks on orders.
We reserve the right to request additional information or cancel transactions that appear suspicious, unauthorised, or potentially fraudulent.
Any refund resulting from a cancelled order will be processed back to the original payment method used.
8. Shipping and Delivery
We aim to process orders promptly after payment confirmation.
Estimated delivery times are provided as guidance and may vary depending on:
Delivery location;
Shipping method selected;
Carrier availability;
Customs procedures;
Events outside our reasonable control.
Customers are responsible for ensuring that all shipping information provided during checkout is correct.
Detailed shipping information can be found in our Shipping Policy.
9. Returns, Refunds and Exchanges
Customer satisfaction is important to us.
Customers may request returns or exchanges in accordance with our Returns & Exchanges Policy.
To qualify for a return:
Items must be unused and unworn;
Products must be returned within the applicable return period;
Items must include original packaging and labels where applicable.
Refunds will be processed after returned items have been received and inspected.
Approved refunds will be issued to the original payment method used during purchase.
For complete information, please review our Returns & Exchanges Policy.
10. Customer Responsibilities
When using our website, you agree that you will:
Provide accurate personal and delivery information;
Use the website only for lawful purposes;
Not attempt to interfere with website security;
Not misuse website content or services.
Customers are responsible for maintaining the accuracy of account and order information.
11. Website Content and Intellectual Property
All content available on cottonapparel.org, including but not limited to:
Product images;
Website designs;
Logos;
Text;
Graphics;
Branding materials;
is owned by or licensed to COTTON APPAREL LTD.
Unauthorised copying, reproduction, distribution, or commercial use of website content is prohibited.
12. Privacy and Data Protection
We respect customer privacy and handle personal information responsibly.
Information collected through our website may be used for:
Processing orders;
Completing payments;
Arranging deliveries;
Providing customer support;
Improving our services;
Meeting legal obligations.
For more information, please review our Privacy Policy.
13. Third-Party Services
Our website may rely on trusted third-party providers, including:
Payment processing services;
Delivery partners;
Website analytics providers;
Customer service tools.
These providers process information according to their own policies and applicable regulations.
14. Website Availability
We aim to maintain continuous access to our website but cannot guarantee uninterrupted availability.
Temporary interruptions may occur due to:
Maintenance;
Technical updates;
Internet service issues;
Security improvements.
We are not responsible for temporary website interruptions beyond our reasonable control.
15. Limitation of Liability
Nothing in these Terms affects your legal rights as a consumer under applicable UK consumer protection laws.
To the maximum extent permitted by law, COTTON APPAREL LTD shall not be responsible for losses resulting from:
Events outside our reasonable control;
Incorrect customer information;
Unauthorised use of customer accounts;
Third-party service failures.
Our responsibility remains limited to obligations required under applicable law.
16. Changes to These Terms
We may update these Terms periodically to reflect:
Changes to our business operations;
Legal requirements;
Improvements to our services.
The latest version will always be available on this page with the updated effective date.
Your continued use of our website after changes are published indicates acceptance of the updated Terms.
17. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes relating to these Terms, our website, or purchases made through our store shall be handled according to applicable laws and regulations of England and Wales.
18. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
COTTON APPAREL LTD
7 Exchange House Eastgate Street Stafford England ST16 2TX United Kingdom
