COTTON APPAREL LTD (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit cottonapparel.org, create an account, place an order, or interact with our services.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. About Us
This Privacy Policy applies to:
Company Name: COTTON APPAREL LTD Website: cottonapparel.org
Registered Business Address: 7 Exchange House Eastgate Street Stafford England ST16 2TX United Kingdom
COTTON APPAREL LTD operates an online women’s apparel store providing fashion products to customers.
2. Information We Collect
When you visit or purchase from our website, we may collect the following categories of information:
Personal Information
This may include:
Full name;
Email address;
Telephone number;
Billing address;
Shipping address;
Order details;
Account information.
Payment Information
When you make a purchase, payment information is processed securely through trusted third-party payment providers.
We do not store or have access to customers’ complete payment card details.
Technical Information
When you browse our website, we may automatically collect certain technical information, including:
IP address;
Browser type;
Device information;
Website interaction data;
Pages viewed;
Access times.
This information helps us improve website performance, security, and customer experience.
3. How We Use Your Information
We may use your personal information for the following purposes:
Order Processing
To:
Process and fulfil purchases;
Confirm orders;
Arrange shipping;
Provide order updates;
Handle returns and exchanges.
Customer Support
To:
Respond to enquiries;
Provide assistance;
Resolve customer service requests.
Website Improvement
To:
Improve website functionality;
Understand customer preferences;
Enhance shopping experiences;
Monitor website performance.
Legal and Security Purposes
To:
Prevent fraudulent transactions;
Protect our business and customers;
Comply with legal obligations.
4. Legal Basis for Processing Personal Data
Under applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR), we process personal information based on the following legal grounds:
Contract Performance
Processing information necessary to complete orders and provide purchased products.
Legitimate Interests
Processing information to improve our services, maintain website security, and prevent fraud.
Legal Obligations
Processing information where required by law or regulatory requirements.
Consent
Processing information where you have provided permission, such as receiving optional marketing communications.
5. Payment Security
We use secure payment providers to process online transactions.
Payment details are handled through encrypted payment systems designed to protect customer information.
COTTON APPAREL LTD does not store customers’ complete payment card information on its own systems.
All payment processing is performed according to applicable security standards and the privacy policies of the relevant payment providers.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
Payment Providers
To securely process customer transactions.
Shipping and Delivery Partners
To deliver purchased products to customers.
Technology Providers
Including website hosting, analytics, security, and customer service providers.
Legal Authorities
Where disclosure is required by applicable laws or regulations.
All third-party providers are expected to handle personal information responsibly and in accordance with applicable privacy requirements.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve website functionality and customer experience.
Cookies may help us:
Remember customer preferences;
Maintain shopping cart functionality;
Analyse website traffic;
Improve website performance.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.
For more information, please review our Cookie Policy.
8. Data Retention
We retain personal information only for as long as necessary to:
Complete transactions;
Provide customer support;
Meet legal, accounting, and regulatory requirements;
Resolve disputes;
Prevent fraud.
When information is no longer required, it will be securely deleted or anonymised.
9. Data Security
We take reasonable technical and organisational measures to protect personal information from:
Unauthorised access;
Loss;
Misuse;
Alteration;
Disclosure.
While we work to protect your information, no online transmission or storage method can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
The right to access your personal data;
The right to request correction of inaccurate information;
The right to request deletion of personal information;
The right to restrict certain processing;
The right to object to certain uses of information;
The right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details provided below.
11. Marketing Communications
If you choose to receive marketing communications from us, we may send information about:
New products;
Promotions;
Updates;
Special offers.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our communications.
12. International Data Transfers
Some third-party service providers we use may process information outside the United Kingdom.
Where applicable, we ensure appropriate safeguards are in place to protect personal information in accordance with applicable data protection laws.
13. Children’s Privacy
Our website is not intended for children under the age required by applicable laws.
We do not knowingly collect personal information from children without appropriate parental or guardian consent.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes in our business practices;
Updates to legal requirements;
Improvements to our services.
Any changes will be posted on this page with an updated effective date.
We encourage customers to review this Privacy Policy periodically.
15. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
COTTON APPAREL LTD
7 Exchange House Eastgate Street Stafford England ST16 2TX United Kingdom
